Privacy Policy

1. Introduction

At Sevenfold AI Consulting LLC ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By accessing our website or using our services, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this policy, please do not access our website or use our services.

This Privacy Policy applies to all information collected through our website, mobile applications, and any related services, sales, marketing, or events.

2. Information We Collect

2.1 Information You Provide to Us

We collect information you provide directly to us, such as when you:

• Fill out a contact form or request a consultation
• Subscribe to our newsletter or marketing communications
• Create an account or profile with us
• Participate in surveys, promotions, or events
• Communicate with us via email, phone, or other channels
• Apply for a job or submit a resume
• Make a purchase or payment

This information may include:

• Name and job title
• Email address and phone number
• Company name and business address
• Billing information and payment details
• Professional background and qualifications
• Any other information you choose to provide

2.2 Information We Collect Automatically

When you visit our website, we may automatically collect certain information about your device and usage, including:

• IP address and approximate location data
• Browser type, version, and language
• Operating system and device type
• Referring website and exit pages
• Pages viewed and time spent on our site
• Click-through rates and navigation patterns
• Date and time of visit
• Unique device identifiers

2.3 Information from Third Parties

We may receive information about you from third parties, such as:

• Business partners and vendors
• Social media platforms
• Marketing and analytics providers
• Publicly available sources

3. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Respond to your inquiries and fulfill your requests
• Send you technical notices, updates, security alerts, and support messages
• Communicate with you about products, services, offers, promotions, and events
• Monitor and analyze trends, usage, and activities
• Personalize and improve your experience
• Detect, prevent, and address technical issues and security threats
• Protect against fraudulent, unauthorized, or illegal activity
• Comply with legal obligations and enforce our terms and policies
• Carry out any other purpose described to you at the time of collection

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

4.1 Service Providers

We may share information with third-party service providers who perform services on our behalf, such as:

• Web hosting and cloud storage providers
• Email and communication platforms
• Payment processors and financial institutions
• Analytics and marketing partners
• Customer support tools

4.2 Legal Requirements

We may disclose information if required by law or in response to:

• Court orders, subpoenas, or legal processes
• Government or regulatory requests
• To protect our rights, property, or safety
• To investigate potential violations of our policies

4.3 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred to the acquiring entity. We will notify you of any such change and how it affects your information.

4.4 Consent

We may share your information with your explicit consent or at your direction.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. Cookies are small data files stored on your device that help us improve your experience on our website.

5.1 Types of Cookies We Use

• Essential Cookies: Required for the website to function properly and cannot be disabled
• Performance/Analytics Cookies: Help us understand how visitors interact with our website
• Functional Cookies: Enable enhanced functionality and personalization
• Marketing/Advertising Cookies: Used to deliver relevant advertisements and track campaign effectiveness

5.2 Other Tracking Technologies

We may also use:

• Web Beacons: Small graphic images used to track user behavior
• Local Storage: Similar to cookies but can store larger amounts of data
• Device Fingerprinting: Techniques to identify unique devices

6. Third-Party Services

We may use third-party service providers to assist us in operating our website and delivering our services. These providers have access to your information only to perform specific tasks on our behalf and are obligated to protect your information.

Third-party services we use include:

• Google Analytics: For website traffic analysis and user behavior insights
• Email Service Providers: For managing email communications and newsletters
• Cloud Storage Providers: For secure data storage and backup
• Payment Processors: For handling transactions securely (e.g., Stripe, PayPal)
• Customer Relationship Management (CRM) Systems: For managing client relationships
• Social Media Platforms: For social sharing and advertising
• Content Delivery Networks (CDNs): For faster website performance

These third parties have their own privacy policies addressing how they use your information. We encourage you to review their policies.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit using SSL/TLS protocols
• Encryption of sensitive data at rest
• Regular security assessments and vulnerability testing
• Access controls and authentication procedures
• Employee training on data protection best practices
• Incident response and breach notification procedures
• Physical security measures for our offices and data centers
• Regular backups and disaster recovery procedures

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

8.1 General Rights

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request your data in a structured, machine-readable format
• Opt-out: Unsubscribe from marketing communications
• Restriction: Request restriction of processing of your information

8.2 GDPR Rights (European Union)

If you are in the European Union, you have additional rights under the General Data Protection Regulation (GDPR):

• Right to be informed about how your data is processed
• Right to rectification of inaccurate personal data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Rights related to automated decision-making and profiling
• Right to withdraw consent at any time
• Right to lodge a complaint with a supervisory authority

8.3 California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

• Right to know what personal information we collect, use, share, and sell
• Right to delete your personal information
• Right to opt-out of the sale or sharing of personal information
• Right to non-discrimination for exercising your privacy rights
• Right to correct inaccurate personal information
• Right to limit use and disclosure of sensitive personal information

9. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy. For active clients, we maintain project documentation and financial records until project completion and as required for business and legal purposes. The criteria we use to determine retention periods include:

• The length of time we have an ongoing relationship with you
• Whether there is a legal obligation to which we are subject
• Whether retention is advisable considering our legal position
• The nature and sensitivity of the information
• The potential risk of harm from unauthorized use or disclosure

Specific Retention Periods:

• Account Information: Retained for the duration of your account plus 3 years
• Transaction Records: Retained for 7 years for tax and accounting purposes
• Marketing Data: Retained until you opt-out plus 2 years
• Website Analytics: Retained for 26 months
• Communication Records: Retained for 3 years

10. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country.

Safeguards for International Transfers:

When we transfer your information internationally, we implement appropriate safeguards such as:

• Standard Contractual Clauses approved by the European Commission
• Ensuring recipients are in countries with adequate data protection laws
• Obtaining your explicit consent for the transfer
• Implementing additional security measures for sensitive data

By using our services, you acknowledge that your information may be transferred to our facilities and to third parties as described in this Privacy Policy.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information as soon as possible.

If you are a parent or guardian and believe that your child has provided us with personal information, please contact us using the information in the "Contact Us" section.

12. Marketing Communications

We may send you marketing communications about our products, services, and events that may be of interest to you. You can opt-out of these communications at any time.

12.1 Email Communications

We currently only use your email address to respond to your specific inquiries. We do not automatically add you to marketing lists. If we implement marketing communications in the future, we will obtain your explicit consent first.

12.2 Opting Out

You can opt-out of marketing communications by:

• Clicking the "unsubscribe" link in any marketing email
• Contacting us directly to request removal
• Updating your communication preferences in your account settings

Please note that even if you opt-out of marketing communications, we may still send you transactional or administrative messages related to your use of our services.

13. Legal Basis for Processing (GDPR)

If you are in the European Economic Area (EEA), we process your personal information under the following legal bases:

13.1 Consent

We process your information based on your consent for specific purposes, such as:

• Sending marketing communications
• Using cookies and similar technologies
• Processing sensitive personal information

13.2 Contract

We process your information when necessary to:

• Provide our services to you
• Respond to your inquiries
• Process payments and transactions

13.3 Legitimate Interests

We process your information based on our legitimate interests, including:

• Improving and developing our services
• Ensuring network and information security
• Fraud prevention and detection
• Direct marketing (where permitted)

13.4 Legal Obligations

We process your information to comply with legal obligations, such as:

• Tax and accounting requirements
• Responding to legal requests
• Maintaining records as required by law

14. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, and other factors. We will notify you of any material changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last Updated" date at the bottom of this policy
• Sending you an email notification (for material changes)
• Displaying a prominent notice on our website

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our services after any changes indicates your acceptance of the updated policy.

15. Contact Us